CLIENT RESULTS

WHAT CLIENTS ARE SAYING

 

 

"I cannot believe the difference only a few laser appointments have made on my legs! Such a great investment and confidence boost! The salon is beautiful and the service is excellent! Highly recommend Renee!"

"Now that I have gone to Lotus Laser I wouldn't go anywhere else! Renee is very professional and I've had such amazing results. The salon is beautiful and peaceful. Can't recommend her services enough, she is the best!"

"Had a wonderful experience at Lotus Laser last night. After previous experiences with sterile and cold laser clinics, Lotus Laser provided a relaxing, professional and friendly environment. The laser itself didn't feel pinchy or painful at all compared to the different technology used at other clinics. My laser treatment and facial was the perfect escape from motherhood and perfect indulgence of me time."

"A really amazing experience compared to previous laser treatments. It is a beautiful calm, and comfortable environment and I look forward to each treatment. I received a thorough professional explanation of each procedure which felt reassuring. The laser treatments are pain free compared to other older technologies. I would highly recommend Lotus Laser!"

"Such an amazing, calm and professional environment. Renee goes above and beyond to make you feel relaxed and comfortable while getting your treatment! I can't wait for my next one!"

"Renee has been a pleasure to deal with. Friendly, transparent and easy. Competitively priced with above and beyond service."

 

FAQ'S

What is SHR Laser Hair Removal?

SHR (Super Hair Removal) is the latest technology in laser hair removal treatments. Instead of producing more energy at a slower rate, SHR creates less energy at a faster rate, making it pain free compared to other laser/IPL. SHR laser hand pieces also come with a large active cooling plate, which not only allows treatments to be performed at a faster rate, but also reduces the sensation of laser making it far less intense. SHR laser has been proven to be significantly more effective than other laser/IPL which in turn reduces the number of treatments needed.

What is SSR Laser Skin Rejuvenation?

Used with the same latest technology laser as the SHR, SSR treatments are an effective non-surgical solution for common cosmetic concerns such as anti-ageing, wrinkles, fine lines, pigmentation, acne, scarring, stretch marks, enlarged pores, veins. These imperfections are gently heated and eliminated, replaced by newer younger looking skin. SSR treatments are safe and effective without the down time.

 

Does SHR & SSR Laser hurt?

Instead of producing more energy at a slower rate, SHR creates less energy at a faster rate, making it pain free compared to other laser/IPL. SHR laser hand pieces also come with a large active cooling plate which reduces the sensation of laser making it far less intense. SHR laser is extremely gentle allowing clients to feel extremely relaxed during their treatments.

How many laser treatments are needed and how often?

The amount of treatments needed varies between each client. It is recommended to have a minimum of 6 treatments for all clients to ensure optimal results. You may find the results you are looking for after only 6 treatments or you may opt to have a few more. Treatments are spaced out every 4 weeks due to the hairs growth cycle. As your treatments progress this can eventually be spread out to every 6 weeks. Once the desired results are met, an occasional maintenance treatment may be required every 6 months to 1 year.

What skin and hair types can be treated?

SHR and SSR laser technologies allows us to treat a wide range of skin and hair types. Skin types can range from very light sensitive skin to darker coloured skin. The only hair type that cannot be treated is grey as is does not have any pigment. Black, dark brown, brown, blonde and red hair are all treatable!

How long does each treatment take?

Treatment time generally varies from 10 - 30 minutes depending on what areas are being treated. During this time it is assured that clients are feeling comfortable and relaxed. 

Do you offer any non-laser treatments?

Yes! Lotus Laser also offers facials. This includes a skin consultation and a full 20, 30 or 45 minute facial personally tailored towards each individuals skin type. You will also receive a few sample products to take home and try. All facial treatments are tailored towards each individually unique skin type. These include: anti-aging, firming, hydrating, clarifying, oily, acne, scarring, sensitive, calming and post-laser.

What products are used during facials?

All products that are used during treatments are from the professional Organic Spa skincare range. This salon exclusive skin care range is the only 100% natural certified organic professional skin care range in Australia. Enriched with the finest quality organic ingredients and therapeutic blends of plant extract, Organic Spa is a minimalistic and highly effective skin care range.

Are there any side effects of laser?

After a laser treatment, your skin may feel slightly warm and appear pink which is completely normal. Most people do not have any adverse effects at all.

Will laser burn my skin?

In combination with the latest laser technology and highly educated laser technician the laser will not burn your skin. If there is a case of misinforming the technician that you are currently taking any medication that causes you to become light sensitive, or that you are wearing fake tan, then it is possible for the laser to burn your skin.

 

Can I have a fake tan on when I get my laser treatment?

It is required that you do not have any fake tan on your skin at the time of your treatment. Because the laser is attracted to pigment, it will recognise your skin as a darker tone which may cause your natural skin to slightly burn. 

How many treatments do I need?

The amount of treatments needed varies between each client. It is recommended to have a minimum of 6 treatments for all clients to ensure optimal results. You may find the results you are looking for after just 6 treatments or you may opt to have a few more. Once the desired results are met, an occasional maintenance treatment may be required every 6 months to 1 year.

Will laser still be effective if I am inconsistent with my treatments?

The results of laser will decrease if you are inconsistent with your treatments. This is why Lotus Laser strives to ensure sure every client is on time for their next treatment, leaving clients satisfied by achieving optimal results.

Is laser expensive?

Prices are set at a competitive rate. Lotus Laser strives to deliver the best services to match the prices. Unlike waxing and shaving, Laser Hair Removal is not something that needs to be done weekly or fortnightly for the rest of your life. It is an investment, that if you stick to, will end up costing you less in the long run.

 

How do I prepare for my treatment?

For all laser hair removal treatments it is required that the client shaves the areas they are wanting treated 1-2 days proir to their appointment. As treatments progress this may be changed to 3 days prior to treatment. If possible, clients are also asked to avoid applying any deodorant, moisturising cream or perfumes to those areas also.

 

Can I wax or shave between treatments?

Between treatments clients can shave as many times as they wish, however waxing is not allowed. Due to the technology of the laser, pigmentation from hair must still be underneath the skin for the laser to be effective. If the hair is not there as a result of waxing, the laser will not pick up on the pigment therefore not removing the hair.

Can I exercise after my laser treatment?

It is recommended not to exercise directly after having a laser treatment as the heat and sweat can irritate the already warm skin. It is advised to wait at least a day before exercising.

What makes Lotus Laser different from other laser clinics?

Aside from having the leading technology in laser hair removal and skin rejuvenation, Lotus Laser strives to create a relaxing, non-clinical but professional environment, therefore all clients are able to feel calm and comfortable during treatments. Lotus Laser offers an extremely personable service as clients will not be filtered through different technicians for each treatment. Lotus Laser is proud to stock Organic Spa, the only 100% natural certified organic skin care range in Australia to ensure the client is receiving the highest quality skin care. 

REFUND & CANCELLATION POLICY

 

At least 48 hours’ notice is required for any appointment cancellation.

If you cancel within 48 hours of your appointment, or do not show up, we reserve the right to retain your deposit.

Treatments and services are not transferable to other individuals.

Refunds will be provided where required under the Australian Consumer Law.

If you pre-pay for treatments you will save an amount according to the pre-payment schedule. There is no refund on pre-pays and they are not transferable to other individuals or treatment areas. Pre paid packages can be used as credit for other treatments but treatments that may have already been used will be subtracted from total amount as full price not the discounted package price.

Pre-pays have a 12 month expiry date for less than 10 treatments or an 18 month expiry date for 10 or more treatments. Some packages may vary depending on the structure.

48 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 48 hours, or do not attend the appointment, the treatment will be forfeited.

You agree to these terms by purchasing pre-paid treatments.

If you have any further questions please do not hesitate to contact us at any time.

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